Legal Agreement

Terms of Service

Last updated: February 2026

Please read these terms carefully. By installing or using iTracker, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

1 Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the iTracker Chrome extension and related services (collectively, the "Service") provided by iTracker ("we," "us," or "our").

By installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2 Description of Service

iTracker is a Chrome browser extension that provides Instagram analytics and follower management features, including but not limited to:

Follower & unfollower tracking
Post performance analytics
Engagement insights
Bulk follow & unfollow
Data export to Excel
Account recommendations

3 Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4 Account Registration

Some features of the Service require you to create an account. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

5 Free and Pro Plans

5.1 Free Plan

The Free plan provides access to core features with certain limitations (e.g., limited unfollower detection, limited post analysis). Free plan features and limits are subject to change at our discretion.

5.2 Pro Plan

The Pro plan unlocks additional features and higher limits. By subscribing to Pro, you agree to the following:

Payment

Pro subscriptions are billed on a recurring basis (monthly, quarterly, or yearly) through Paddle or PayPal. You authorize us to charge your selected payment method.

Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Cancellation

You may cancel your Pro subscription at any time from the extension settings. Upon cancellation, you will retain access to Pro features until the end of your current billing period.

Refunds

Refund requests are handled on a case-by-case basis. Please contact us at [email protected] for refund inquiries.

Price Changes

We reserve the right to modify pricing. Existing subscribers will be notified of any price changes before their next billing cycle.

6 Acceptable Use

You agree to use the Service responsibly and in compliance with all applicable laws. You agree not to:

  • Use the Service to violate Instagram's Terms of Use or Community Guidelines
  • Use bulk actions excessively in a way that may trigger Instagram's anti-spam measures
  • Attempt to reverse engineer, decompile, or disassemble the extension
  • Use the Service for harassment, spamming, or any unlawful purpose
  • Share, resell, or redistribute your Pro subscription access
  • Interfere with or disrupt the Service or its infrastructure

7 Third-Party Services

The Service interacts with third-party platforms and services:

Instagram / Meta

iTracker is an independent third-party tool and is not affiliated with, endorsed by, or sponsored by Instagram or Meta. Your use of Instagram is governed by Instagram's own Terms of Use.

Payment Processors

Payments are processed by Paddle and/or PayPal. Your use of these services is governed by their respective terms and privacy policies.

8 Intellectual Property

The Service, including its code, design, logos, and content, is owned by iTracker and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes (unless you have a Pro subscription for business use). You may not copy, modify, distribute, or create derivative works based on the Service.

9 Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

  • • We do not guarantee the accuracy of follower/unfollower tracking. Results may vary for very large accounts and depend on scan frequency.
  • • Instagram may impose rate limits on data requests. While iTracker includes built-in rate limiting, we cannot guarantee uninterrupted access.
  • • Features and limits are subject to change as Instagram updates its platform.
  • • We are not responsible for any actions taken by Instagram on your account as a result of using the Service.

10 Limitation of Liability

To the maximum extent permitted by applicable law, iTracker and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of Instagram account access, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

11 Indemnification

You agree to indemnify and hold harmless iTracker and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12 Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, including but not limited to:

  • • Violation of these Terms
  • • Abusive or excessive use of the Service
  • • Non-payment of subscription fees
  • • At our sole discretion for any reason

You may terminate your use of the Service at any time by uninstalling the extension and, if applicable, canceling your Pro subscription.

13 Changes to These Terms

We may modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you should discontinue use of the Service.

14 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation or, if necessary, through binding arbitration.

15 Contact Us

If you have any questions about these Terms of Service, please contact us:

iTracker Support

[email protected]